Join us as a Partner
..... You’ll be in Safe Hands

We can help show your customers how much you care
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Our Partnerships

Don’t Just Take Our Word For it…

“We’re delighted that our partnership with Pet 24 makes it easy for our customers to be reunited with their pet should they be in the terrifying position of having lost them.

A combination of visual identification via the Pet 24 tag, and the pet’s microchip number, enables anyone finding a lost pet to use the Pet 24 emergency team to make quick contact with the owner, 24/7.”



The Story of Boo And Her Happy Owner

Why Partner With us?

Pet 24 will help you to build a closer bond with your customers and make them glad that they chose you and not a competitor. We help to differentiate you by providing your customers with a powerful daily reminder of how much further you are prepared to go to delight them.

Loyal Customers

A Pet 24 customer is very reluctant to stop protecting their pet once our service is in place.

This means that your customers have an added reason to remain with you.

The Pet 24 service is perceived to have a high value and will help you to improve customer acquisition and retention.

Bespoke White Label Packages

The Pet 24 service is perceived by your customers as being delivered by you.

From the unique pet tag bearing your logo, to the contact points in their interaction with Pet 24, we represent your brand.

Add a Unique Offering

94% of our customers tell us they are delighted with our service.

The payment of vet bills to ensure immediate emergency treatment is a very highly regarded benefit which we deliver on your behalf.

This is a unique selling point which will help to differentiate your service and improve your offering to your customers.

“Birmingham Dogs Home has partnered with Pet 24 to ensure that the dogs that we rehome are protected with the best service available should they ever go missing. We also receive a donation from Pet 24 for every customer who renews their membership, so the charity benefits as well as our customers and their dogs.”
Giles Webber, Birmingham Dogs Home
pet 24 running pup

We Do All The Hard Work

Implementing the Pet 24 service is a simple process with minimal impact on your customer journeys.

No Service Charge

We will deliver a year’s membership for your customers and pay emergency vet fees without charge to you, or them.

No System Development

We look after the systems needed to deliver the service to your customers without intruding on your technology.

Social Media Goldmine

We provide you with stunning images of your customers’ pets for your social media and direct communication.

Our Service

How it Works

Protecting your customer’s beloved dog or cat with the Pet 24 service couldn’t be simpler. If they ever become lost, injured or in need of assistance we are here to help 24 hours a day.
Register for pet24

1. Registration

Your customer registers their contact details on the Pet 24 website; including phone numbers for home, mobile, work.

2. Online Engraving

Your customer chooses contact details to be engraved on a tag displaying your logo.

3. Attach tag to collar

The customer places your tag on their pet’s collar as soon as it arrives in the post.

4. Their pet goes missing

Sadly someone’s beloved cat or dog goes missing in the UK every 90 seconds.

5. Pet 24 Responding 24/7

We are here to help 24 hours a day when their pet has been found.
ongoing pet care

6. Ongoing Care

If we cannot contact your customer immediately, we help the finder care for their pet.

7. Vet 24

If emergency veterinary treatment is needed, we will organise and pay for it without delay.
doggy love

8. We keep trying

We ring your customer on all available numbers until they are reunited with their pet.

9. Yet another happy customer

We love protecting your customers’ pets!
Vet 24 is
in our

Our Unique Vet 24 Service Pays up to £1000 in Emergency Vet Fees

There have been many instances when vets have been unable to confirm that insurance cover is in place when a pet has been brought to a surgery in an emergency. This has resulted in unnecessary delays in providing essential veterinary treatment. Vet 24 solves this problem.

If, as often happens, pets get lost and are found injured, Pet 24 will pay up to £1000 directly to the vet for emergency treatment so that there is absolutely no delay in providing vital care.

Your customers will never need to repay Pet 24 when we have paid the vet’s bills.

This fantastic service has been developed in consultation with vets, animal welfare charities and insurance companies. It will give your customers real peace of mind, and it could save their pet’s life!

Vet 24 is included when we provide your customers with Pet 24 membership.

Want to know more?

Book a Meeting to Discover How We Could Work Together